Welcome to Beechdale Medical Group
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Disruption to Services at Strelley Surgery
We are currently unable to use a number of consulting rooms to deliver our services due to water leaks from the roof and we have to locate some of the Doctors clinics to our RHR Medical Centre. We are working with NHS Property Services and the building Management Team to get this problem resolved as quickly as possible. We apologise for any inconvenience this may cause. Thank you
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Our Recently Published CQC Inspection Reports
The Beechdale Medical Group has taken over contract responsibility for four NHS practices in the NG8 locality between 2014 -2016. All four of our sites were inspected simultaneously by the Care Quality Commission (CQC) in May 2017.
The CQC has identified areas where we need to improve, a process which we commenced immediately and prior to the release of the inspection reports. Steps have already been taken in the last 5 months which have included the expansion of our General Practitioner workforce to provide additional available appointments, the recruitment of three new senior managers, the purchasing of new medical equipment, installation of new phone systems, and measures to improve clinical governance processes. We are confident that the steps that we have taken will benefit the patients who live in our locality and indeed already we have received much positive patient feedback.
However in bringing the 4 practices together, we have also identified serious matters regarding the historic quality of clinical care provided at the Strelley Health Centre site which we have escalated to the General Medical Council, Nottingham City Clinical Commissioning Group, the Care Quality Commission and NHS England. This placed a very considerable additional workload upon the whole organisation to establish safe ongoing care at this site, a situation which undoubtedly impacted on our whole team.
We will work tirelessly to ensure that these matters are thoroughly addressed and that our patients continue to receive, from us, the Beechdale Medical Group the high quality of care which they deserve and we always strive to deliver.
Three of our practices had never been previously inspected by the CQC, but the founding practice, Beechdale Surgery, was inspected in 2014 and rated as “good” with outstanding in the domain of chronic disease. We welcome the opportunity to ensure that in the future all of our practices can achieve or exceed this standard.
Important Information for patients with diabetes in possession of NovoPen Echo and/or NovoPen 5
Novo Nordisk A/S has detected that the insulin cartridge holder used in a number of NovoPen® Echo® and NovoPen® 5 batches may crack or break if exposed to certain chemicals in some household products, such as cleaning agents, sunscreen and food grease. NovoPen® Echo® and NovoPen® 5 are used for insulin treatment by people with diabetes. Novo Nordisk is already in contact with the Medicines and Healthcare Products Regulatory Agency (MHRA) regarding this.
Novo Nordisk urges people with diabetes using a NovoPen® Echo® and/or NovoPen® 5 to contact Novo Nordisk in order to replace the cartridge holder as some could be damaged. Please contact:
Novo Nordisk Customer Care line on 0845 600 5055
Our Mission Statement
Our values are based on trust, openness, honesty and transparency
Our aim is to put you the patient at the heart of everything we do, applying the highest standards of clinical knowledge to our practice. We want to reach every member of our practice population, delivering services that are tailored to the individuals needs. Our emphasis is on quality and safety and we share and learn together as a team, respecting and supporting one another in achieving our objectives.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
All entrances to our practices have activated doors, enabling easy wheelchair access over level ground.
Occasionally the practice will close in the afternoon from 12.00 for staff training and updates - the following dates have been allocated for this to take place:
Tuesday 13 February 2018
Tuesday 13 March 2018
Tuesday 15 May 2018
Tuesday 19 June 2018
Dementia and The Beechdale Medical Group
The Beechdale Medical Group has signed up to become dementia-friendly. We will be working with Alzheimer’s Society during the coming year and our staff will be participating in General Practice specific dementia awareness sessions. We will also be carrying out an assessment of how dementia-friendly we are and take steps to improve areas that need attention.
We welcome any feedback about how we are doing from patients, families and carers.
Included here are some useful contacts and links for support or advice if you are living with dementia or caring for someone with dementia.
(Site updated 16/01/2018)