Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Their role can be very demanding at times and your patience is very much appreciated
B Med Sci (Hons), BM, BS, DCCH, MRCGP (Dist), (Male).GMC 3323755 First registration; Nottingham 1989
MBCHB, MRCGP, GMC 6057844
Advanced Nurse Practitioner - provides advice and assistance on a range of problems which do not require a doctor.
Provides nursing care, holds special clinics and visits elderly and the disabled at home.
Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.
The practice manager is responsible for the day to day running and overall administration of the practice, organising staffing requirements, liaising with other Health Service bodies, and dealing with non-clinical patient issues.
Direct line: 9008787
Responsible for the care of mothers and babies during the antenatal and post natal period. Sessions are held weekly at the surgery.
The District Nurses attend patients who need nursing assistance at home; they will assess and discuss your individual needs with you and your carers during an initial visit, and arrange subsequent nursing care as required.
Telephone: 9420360.
Community Matrons are senior nurses who work as part of the rehabilitation health and social care team, managing patients with long term conditions e.g. Diabetes, Heart Disease and COPD. Please ask your GP to refer you to a Community Matron if you think you may benefit from this service.